Transas provides service from own trained specialists in all the biggest ports and in all other ports via our widespread Service Network. All work is performed by Transas-certified engineers who are regularly trained and updated with the latest technologies knowledge.

Advantages

    • One-stop Solutions for our customer;
    • 24/7 Service Support which includes:
      • Coordinated Service Attendance through our Worldwide Service Network;
      • Remote diagnostic support via Transas TransLink firewall;
      • 24/7 Support Hotline;
      • Service Support via email.
    • Onboard Service for the following products:
      • Electronic Charts, incl TADS, AVCS, DNC, ARCS, Transas TX-97;
      • Transas ECDIS;
      • VDR/SVDR Installation & Commissioning (Transas, Netwave (Rutter) and Danelec systems);
      • VDR/SVDR Annual Performance Test (Transas, Netwave (Rutter) and Danelec systems);
      • Transas SSAS & FleetViewOnline;
      • Transas Navi-Radar;
      • Transas Navi-Conning;
      • Transas Integrated Bridge System;
      • Transas BNWAS;
      • Transas Wave fuel efficiency system;
      • Other Navigational Bridge equipment like AIS, GPS, Navtex, LRIT, GMDSS APT & etc.
    • TRANSERV program which includes:
      • Preventive maintenance;
      • Remote Diagnostic Support;
      • Extended Transas Warranty;
      • Latest applicable Transas Software upgrades during maintenance visit.
  • Transas ECDIS Type Specific Training;
  • Technical training for Transas agents and distributors;
  • Spare parts availability in the major hubs.