Transas provides service from own trained specialists in all the biggest ports and in all other ports via our widespread Service Network. All work is performed by Transas-certified engineers who are regularly trained and updated with the latest technologies knowledge.

Advantages

  • One-stop Solutions for our customer;
  • 24/7 Service Support which includes:
    • Coordinated Service Attendance through our Worldwide Service Network;
    • Remote diagnostic support via Transas TransLink firewall;
    • 24/7 Support Hotline;
    • Service Support via email.
  • Onboard Service for the following products:
    • Electronic Charts, incl TADS, AVCS, DNC, ARCS, Transas TX-97;
    • Transas ECDIS;
    • VDR/SVDR Installation & Commissioning (Transas, Netwave (Rutter) and Danelec systems);
    • VDR/SVDR Annual Performance Test (Transas, Netwave (Rutter) and Danelec systems);
    • Transas SSAS & FleetViewOnline;
    • Transas Navi-Radar;
    • Transas Navi-Conning;
    • Transas Integrated Bridge System;
    • Transas BNWAS;
    • Transas Wave fuel efficiency system;
    • Other Navigational Bridge equipment like AIS, GPS, Navtex, LRIT, GMDSS APT & etc.
  • TRANSERV program which includes:
    • Preventive maintenance;
    • Remote Diagnostic Support;
    • Extended Transas Warranty;
    • Latest applicable Transas Software upgrades during maintenance visit.
  • Transas ECDIS Type Specific Training;
  • Technical training for Transas agents and distributors;
  • Spare parts availability in the major hubs.